My tracking says my package was delivered but it isn't here. Can you help?

Every so often, the mail carriers will mark the packages as delivered incorrectly. They are typically delivered within the next 1-2 business days. If your package does not arrive within 5 days of being marked delivered, please contact us at [e-mail] with your order number, and we'll be happy to help!

*Please note that Customer Service is not able to view any additional information beyond what is shown on the tracking history page.