Account Help
Points & Perks
- I redeemed points but I don't see the coupon or points credit in my cart, how do I get the code?
- What is Points & Perks?
- How do I enroll in the program?
- How do I earn points?
- How do I redeem or use my points?
- Do my points expire?
Orders, Returns, & Shipping
- When will my order ship?
- I noticed the item I purchased in now on sale. Can I get a price adjustment?
- My order is delayed in transit. Where is my order?
- My order status says "Completed" but I haven't received any other updates. Where is my package?
- My tracking says my package was delivered but it isn't here. Can you help?
- Can I place an order over the phone?
Product Information & Recommendations
- Which Naples Soap body scrub is right for my skin?
- How long will the Shampoo & Conditioner Bars last?
- How often should I use a Luxe Salt & Sugar Body Scrub compared to a traditional Sea Salt Scrub?
- Can I use the Luxe scrub on my face?
- Who should use Goat Milk products?
- Will Goat Milk products help my acne?
Subscribe & Save
Discounts, Sales, Bundles
Sending a Gift
Wholesale
- Does your company offer wholesale?
- My business is not located in the United States, can I become a wholesale customer?
- My business is online only, can I become a wholesale customer?
- Do you private label or white label your products?
- What are the requirements for opening a wholesale account?
- As a wholesale customer, can I resell your products on third-party websites like Amazon, eBay, or Faire?
Retail Partners & Locations
- What retailers carry Naples Soap products?
- I purchased Naples Soap product through a retail partner and I need help with my purchase
- Can I buy Naples Soap products on Amazon?
- Where can I find store contact information?
- When are you open? What are the store hours?
- Are there any store locations outside of Florida?
Affiliates
Investor Relations
- Who is the company independent auditor?
- When did the company go public?
- When is the company fiscal year-end?
- How are company shares traded?
- Who is the company transfer agent?
- How can I purchase company shares?